Privacy Policy

Effective Date: February 25, 2025
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Harshu Inc., DBA Karma Kafe ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://www.karmakafe.com (the "Website"), place an order, or interact with our services.

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1. Business Information

Business Name: Harshu Inc., DBA Karma Kafe
Address: 505 Washington St., Hoboken, NJ 07030
Email: orders.karmakafe@gmail.com
Phone: (201) 610-0900

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2. Information We Collect

We collect personal information in the following ways:

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When You Place an Order Online

• Name

• Email Address

• Phone Number

• Payment Information (processed securely via Wix Payments & PayPal)

• Delivery or Pickup Location

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When You Sign Up for Our Newsletter

• Name

• Email Address

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When You Submit a Contact Form

• Name

• Email Address

• Phone Number

• Any information you voluntarily provide in the message

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Automatic Data Collection (Cookies & Analytics)

• Your IP address and device/browser type for security and analytics

• Your location data (if permitted by your browser settings)

• Site usage through cookies and tracking technologies for website functionality and marketing

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3. How We Use Your Information

We use the collected data for the following purposes:

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• To process and fulfill your online orders (pickup and delivery).

• To send order confirmations, updates, and receipts via email or SMS.

• To manage newsletter subscriptions and marketing promotions (with opt-out options).

• To respond to inquiries submitted through our contact forms.

• To improve our website functionality through cookies and analytics.

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4. Payment Processing & Third-Party Services

We use Wix Payments and PayPal to securely process transactions. Your payment details are encrypted and processed directly by these payment providers. We do not store your payment details on our servers.

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We may also use third-party services such as:

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• Google Analytics for tracking website performance

• Wix Restaurant Ordering System for online orders

• Wix Email Marketing for newsletters (if applicable)

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These third parties have their own privacy policies governing how they use your data.

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5. Data Security & Retention

We implement industry-standard security measures, including SSL encryption, to protect your personal data. We retain your data only for as long as necessary to:

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• Fulfill your order and provide customer support

• Comply with legal or financial record-keeping requirements

• Maintain our marketing preferences and account settings

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If you request data deletion, we will remove your information unless legally required to retain it.

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6. Your Rights & Choices

• Access & Correction: You may request access to the personal data we hold about you.

• Opt-Out: You can unsubscribe from newsletters at any time using the "unsubscribe" link.

• Cookies & Tracking: You can disable cookies in your browser settings.

• Delete Your Data: You may request deletion of your personal data by emailing orders.karmakafe@gmail.com.

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7. Delivery & Order Policies

• 10% Delivery Charge applies to catering orders.

• 25% Deposit Required for all catering orders.

• 24-Hour Advance Notice is requested for catering.

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. By using our website, you consent to this Privacy Policy.

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For any questions or concerns, please contact us at orders.karmakafe@gmail.com or call (201) 610-0900.

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Last Updated: February 25, 2025

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